Customer NameAldan Technology Sdn Bhd
Project TitleVirtual Teller Machine and Queue Management kiosk for Bank Simpanan
Implement DateMay 2015
Virtual Teller Machine (VTM) service allowed its bank teller across Malaysia to serve customers in multiple locations remotely and concurrently via live virtual banking operations. Instead of lining up for over-the-counter transactions, customers have the option of using a VTM. The VTM uses scanner A4 to scan and capture the applications and TG2480H to print the receipt
Queue Management System (QMS) ensures delivery of prompt and consistent service to meet the needs of customer. QMS uses TG2480H to print a queue number.
For first phase, Aldan has purchased 135 units of scanner A4 and 368 units of TG2480H.